I have been traveling a bit lately and have noticed a small usability quirk. I am not sure about your local airport, but at Orlando International (MCO), the majority of the self serve kiosks usually have a ticket agent standing behind them to help the clueless traveler.
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Social Media Monitoring and Engagement in the Corporation/Enterprise: Centralized or De-Centralized?
posted on: Jan 5, 2009 at 04:53 PM
Employee to Customer Interaction - What Will They Say?
posted on: Jan 5, 2009 at 04:07 PM
That 2009 Thing
posted on: Jan 1, 2009 at 11:02 PM
Going Back to Film: Nikon F4
posted on: Oct 31, 2008 at 09:59 AM
Does Design Matter?
posted on: Oct 31, 2008 at 09:29 AM
Greetings from Times Square
posted on: Oct 5, 2008 at 02:33 PM
BlogOrlando 3 Thoughts....
posted on: Sep 30, 2008 at 09:14 PM
BlogOrlando Pre-Thoughts, Thoughts
posted on: Sep 29, 2008 at 11:30 AM
posted on: Jan 5, 2009 at 04:53 PM
Employee to Customer Interaction - What Will They Say?
posted on: Jan 5, 2009 at 04:07 PM
That 2009 Thing
posted on: Jan 1, 2009 at 11:02 PM
Going Back to Film: Nikon F4
posted on: Oct 31, 2008 at 09:59 AM
Does Design Matter?
posted on: Oct 31, 2008 at 09:29 AM
Greetings from Times Square
posted on: Oct 5, 2008 at 02:33 PM
BlogOrlando 3 Thoughts....
posted on: Sep 30, 2008 at 09:14 PM
BlogOrlando Pre-Thoughts, Thoughts
posted on: Sep 29, 2008 at 11:30 AM
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