You gotta love the blogosphere. In less than 16 hours since I posted a link to the Southwest blog, Robert and Shel have already told them how to make it better.

Like, Scoble Southwest is my primary regional airline. I could tell them all sorts of reasons why I love them, but this blog by their VP Marketing and Sales does not motivate me to join their conversation.

God, I'd much rather hear from a pilot or flight attendant or one of their really nice gate personnel. But to tell me that SWA is for business travelers when I have been using it for business travel more than once a month for about a year now, is kind of insulting. To complain that they are not just a leisure travel airline has certain irony